Team Management
Control your team’s workload to ensure quality service and scale your business organically.
Control your team’s workload to ensure quality service and scale your business organically.
ExpertBox provides role-based access control with Workspace owners, Experts, and Administrators performing specific duties and having unique access rights.
Workspace owners get full control of what each team member is allowed to do and can prevent team members from revealing confidential data.
Workspace owners and Admins can invite new members to the team and manage team members’ accounts.
As a Workspace owner or Admin, you can manage Experts’ working hours, prices, and services in one place.
As an Admin, you can manage team members’ schedules to help team members cancel meetings or ask clients to reschedule.
Workspace owners and Admins can review all team members’ appointment histories, watch video recordings, and review chat histories.
Track how your team communicates with clients so you can advise on how they can improve the customer experience and raise your company’s credibility.
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Stay connected with your team and give them support even if you’re out of the office.
Need a hand? From onboarding to troubleshooting, our support team will address your concerns in no time.
Whether you’re a solo expert or a team of professionals, achieve your business goals with advanced settings and an individualized design.
The ExpertBox team works hard to ensure you and your customers can securely exchange information.
Explore more features to build strong customer relationships.